1. Data Collection We collect a variety of personal data in order to provide our services, including: Identifiable Information: Full name, email address, contact number, and mailing address. Payment Information: Credit/debit card numbers, billing information, and transaction history. Device and Browser Data: IP address, browser type, and operating system. Interaction Data: Customer support interactions, feedback, and communication history. This data is gathered through your interactions with our site, customer service, and other tools like cookies. 2. Purpose of Data Usage Your personal information is used to: Provide Services: Completing orders, account management, and resolving issues. Marketing & Promotions: Sending tailored promotions, newsletters, and offers. Improve Services: Using analytics to enhance the user experience. Compliance: To meet legal requirements and protect against fraud. 3. Data Sharing We may share your personal information with: Service Providers: For payment processing, data hosting, and analytics services. Legal Authorities: When required by law or to protect our legal rights. Partner Organizations: For co-branded promotions, with your consent. 4. Data Retention We will store your personal data only for as long as necessary to fulfill our obligations and comply with legal requirements. After that, it will be securely deleted or anonymized. 5. Your Data Rights As a user, you have the right to: Request access to your data. Update or correct your data. Delete your data in certain circumstances. Opt-out of marketing messages at any time. To exercise these rights, please contact us at info@jimscleaning.co.nz. 6. Security of Your Data We use industry-standard security measures to protect your personal data from unauthorized access. However, we cannot guarantee that security risks are completely eliminated. Please ensure you protect your account credentials. 7. Privacy Policy Updates We may occasionally update this policy to reflect changes in our practices or legal obligations. We will notify you of important changes via email or on our website.